Terms and Conditions

Welcome to www.smileproworldwide.com

By browsing and/or purchasing any products on this website you accept and agree to be bound to the following Terms and Conditions (Terms of Use) stated. If you choose to not agree with these Terms of Use, you may no longer continue the use of this website or purchase any of our products.


Results Disclaimer

When using the product, the whitening effects and results vary between individuals and may fade over time, depending on the number of applications, the duration of time the product been in use, or different structure on the teeth. Teeth whitening products may not whiten dental work (crowns, veneers, cavities, bridges, etc.).


All information appearing on the website including design, logos, text, images, graphics, audio clips and all software is owned by SmilePro Worldwide or its suppliers and is protected by international copyright laws. ALL RIGHTS RESERVED. It is strictly prohibited to use any of the materials on this website without the prior written permission of SmilePro Worldwide.

ABN 86 744 394 936 

Privacy Policy

SmilePro Worldwide has a strict privacy policy which all the employees must be devoted to. We do not disclose personal information to any third party or allow access to such information. We will keep all the information submitted by you confidential and secured. In the event of a merger, acquisition, sale of SmilePro Worldwide, SmilePro Worldwide will transfer customer details to the new owners. The transfer of the information will be dealt approximately and with all reasonable steps to ensure your personal information is not misused or disclosed in anyway.

SmilePro Worldwide is not responsible and cannot be held liable for the content and activities of any other website or company using our logo or selling our products. If you do not agree with the terms of our Privacy Policy, please do not provide us with personal information and do not longer continue the use of this website.

Terms of Product Use

This website is an online store for specialty beauty and oral products only, and does not serve as a substitute for professional medical advice. SmilePro Worldwide does not manufacture any of the products on this website, solely distribute them. We advise you to consult your dentist, doctor, physician or health care practitioner before purchasing any of our products if you have questions or concerns regarding the viable treatment of any medical condition. SmilePro Worldwide cannot provide you this type of information.

SmilePro Worldwide are not liable for any complications, side effects, or unexpected results that may occur from using the products.


You should not use any of these products if you are under 18 years of age, are pregnant, if you have gingival problems, have health problems, overly sensitive teeth, had recent oral surgery, have braces, have roots that are exposed, have decaying teeth, have jaw problems or any other dental issues. Use for periods of longer than 14 days is to be only under the supervision of a dentist. If irritation (such as redness, swelling, soreness) of the gums or the mouth occurs, discontinue use and consult a dentist. Avoid swallowing the cosmetic part thereof. Avoid direct contact of the active surface of the tooth whitening product with gums and/or salivary flow. Avoid contact of the product with the eye.

Please note: It is the user’s responsibility to ensure that you are not allergic to any of the ingredients before using any of our products.


SmilePro Worldwide Gel Ingredients

By placing an order through our website you are agreeing that you have accept and understood the following ingredients and that SmilePro Worldwide will not be responsible if any side effects occur.

SmilePro Worldwide Teeth Whitening Gel: Aqua, Propylene glycol, Glycerol, Hydrogen Peroxide (6%), Carbomer, Carboxymethyl, EDTA, Poly vinylpyrrolidone, Menthol.

SmilePro Worldwide Teeth Whitening Pen: Aqua, Propylene glycol, Glycerol, Hydrogen Peroxide (6%), Carbomer, Carboxymethyl, EDTA, Poly vinylpyrrolidone, Menthol.

Pricing & Modifications to the Service

Prices for our products are subject to change without notice. Currency rates are approximate and payment will be charged in AUD, international banks may charge a currency conversion fee. SmilePro Worldwide reserves the right to cancel orders when there has been an error or malfunction on our website, including incorrect price being displayed or technical difficulty. In this case, customer will be notified and payments will be refunded.

SmilePro Worldwide reserves the right to modify or discontinue the Service (or any part or content thereof) without notice at any time.

Shipping & Payment

SmilePro Worldwide accepts orders within Australia and internationally. It is the buyer’s responsibility to check any customs regulations in the country of their shipping destination. We currently post via the following methods.

Australian orders 1 to 4 business days. International orders  3 to 10 business days.

All orders will be posted within 1-5 business days after received payment. SmilePro Worldwide will not be responsible for any fee's that may incur for international deliveries during their transit. Once handed over to the postal service, SmilePro Worldwide is not liable for orders taking longer than expected.

Please note: Australia Post or our factory do not operate weekends or public holidays. If you place your order on a Friday, your products will be sent the following Monday.

Returns, Money-back Guarantee & Lost Parcels

SmilePro Worldwide offers a refund within 60 days of receipt, if you are not satisfied with your order. This refund is only available if all the items of the order are returned. Partial returns will not be accepted. SmilePro Worldwide do not cover any shipping costs on returns or exchanges. Please make sure that the shipping address you enter is correct, as we will not be responsible for any lost or unclaimed packages.

Please note: If you need to return an item for any reason, you must first send an email to contact@smileproworldwide.com.au and describe the problem. It can take 2-10 business days until your refund is back to the original form of payment, depending on your credit card and bank. A confirmation email will be sent to you as soon as the exchange has been processed.

International Customers

When an order has left Australia, it is no longer the responsibility of SmilePro Worldwide. This is a sale of product for delivery only in Australia, sold in Australia and conforming to Australian guidelines. All other country regulations, guidelines, certifications, customs fees/duties and miscellaneous charges, etc. are the sole responsibility of the recipient. We warranty the product only in Australia. Products refused overseas will not be refunded – no exceptions. As an Australian company we obey all ACCC guidelines. Please be sure to have a complete understanding of the regulations within your country prior to ordering.